I was talking to a neighbour in the building the other day about various things. We have construction work happening on the building, so we discussed that. We also talked about the person parking at the building who doesn't live there (resulted in a very painful morning for me because he left a note in the wind shield saying he was visiting unit #603, which is our condo, but I have no idea who this guy is).
As we talk, he walks over to check his mailbox. The latest issue of some Mac magazine was in there, so he started talking about computers. He knows that I write software (or bugs, depending on how you look at it), but I quickly made it clear that I don't do tech support. I can't help you with your printer problems, why "The Internet" won't work on your computer, or help with your wireless router. For that, you need to be on a very short list of names of people I will help.
Fortunately he didn't have any questions. But he wanted to tell me his story about why he switched to Mac. OK, cool, I can listen to that while I wait for my delivery to show up. He went on and on about how Windows kept getting progressively worse and finally he just bought a Mac and it's been great. That sounds like a solution to me. I hear a lot of people complain about Windows over and over and I just wonder why they put up with it. Or, if you are going to put up with it, why do you keep buying new versions if you are continually disappointed?
After Windows he went on and on about Microsoft Office and how much he hates it. After a while of this, I said, "if you hate it so much, you should give OpenOffice a try." He'd never heard of it (no surprise), but he did say he went out and bought iWork so he could use that instead. Again with the solutions. More average computer users should be like this guy.